Virgin Australia has been recognised because the nation’s most punctual and dependable main airline for December 2024, in line with on-time efficiency (OTP) information launched by the Bureau of Infrastructure and Transport Research Economics (BITRE). The airline achieved a powerful departure OTP charge of 74.7% and accomplished 99.4% of its scheduled home flights, with a every day common of almost 400 flights. Remarkably, there have been 4 consecutive days between Christmas and New Year when no flights had been cancelled.
Record Passenger Movements
December additionally marked a report month for Virgin Australia, with greater than 1.925 million friends flown throughout its home and worldwide community. This is the best variety of passengers flown on Virgin Australia providers in any December all through its 24-year historical past.
Commentary from Virgin Australia Group CEO
Virgin Australia Group CEO Jayne Hrdlicka expressed her satisfaction in the airline’s efficiency in the course of the vital summer time vacation interval. “The stakes are never higher than during the important summer holiday period, so we are really pleased to have been the most reliable major Australian airline in December,” mentioned Hrdlicka. “We knew it was going to be an extremely busy time and we were prepared with a number of additional resilience measures, including more team members at airports and spare aircraft on standby.”
Hrdlicka additionally highlighted the numerous enchancment in on-time efficiency. “Our on-time performance improved by 18.5 percentage points from December 2023 to December 2024. Over the past twelve months we have been working hard to improve our operational performance, and it is wonderful to see these positive results, especially at such an important time of the year,” she added.
Commitment to Schedule Completion
Virgin Australia has been notably targeted on finishing its schedule. For 11 of 12 months in 2024, the airline recorded the next completion charge than its main competitor. “When unexpected disruption occurs, for example due to weather, we will prioritise completing a flight even if it means a delay is necessary. When challenges arise, our aim remains to get our guests to their destination on the day they have chosen to travel,” Hrdlicka defined.
Accommodating Rex Customers
Following the suspension of Rex’s jet operations in July 2024, Virgin Australia has continued to accommodate Rex prospects freed from cost. More than 135,000 Rex prospects have been rebooked freed from cost, with over 125,000 of them having already travelled.
Looking Ahead
Virgin Australia’s dedication to bettering operational efficiency and making certain passenger satisfaction has clearly paid off. As the airline continues to deal with reliability and customer support, travellers can sit up for extra optimistic journey experiences with Virgin Australia.
For extra info and to ebook flights, go to Virgin Australia.
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