The publish Sabre Direct Pay brings its integrated chargeback management service to the travel industry appeared first on TD (Travel Daily Media) Travel Daily Media.
Sabre Corporation’s travel funds division Sabre Direct Pay introduces a brand new service designed to assist travel firms simplify and scale chargebacks, enabling dispute decision extra effectively throughout each issuing and buying channels.
Developed in partnership with Chargebacks911, the answer allows customers to provoke and signify cost disputes with out navigating a number of issuer or acquirer programs, eradicating the want for separate logins, handbook information entry, or technical integration.
By doing so, it brings collectively what is often a disjointed set of workflows right into a single interface tailor-made for the travel industry.
A well timed answer
Sabre Direct Pay managing director Patricio Boccardo defined that the travel industry’s lack of standardisation in dispute dealing with has lengthy undermined operational effectivity.
Boccardo mentioned: “Each issuer enforces its own formatting, evidence rules and submission windows. That complexity reduces win rates, inflates case handling time, and complicates auditability across jurisdictions. What we’ve built is a dedicated chargeback layer that automates dispute creation, aligns submissions to issuer specific requirements, and routes everything through a single interface. It allows providers to consolidate issuing and acquiring workflows in one environment, with full visibility and measurable recovery outcomes.”
That mentioned, the launch builds on Sabre Direct Pay’s broader efforts to streamline monetary operations throughout the travel industry.
Recent partnerships have prolonged the platform’s footprint throughout a number of areas and capabilities, from Pay by Bank options with Trustly in Europe, to prompt cross border payouts by means of TerraPay, airline fee orchestration by way of CellPoint Digital, and large-scale digital card issuance with Revolut, Sunrate and WEX.
In Brazil, Sabre additionally partnered with Jazz Tech to allow quick, compliant native card issuance for businesses and suppliers.
Each initiative addresses a structural hole in travel funds; the addition of chargeback decision brings crucial dispute dealing with into the similar unified framework.
Where Chargebacks911 is available in
Chargebacks911 will function as the dispute decision engine behind the service, offering the experience, infrastructure and issuer connectivity required to handle chargebacks at scale.
All entry and interplay will happen by means of Sabre Direct Pay, guaranteeing clients have interaction with a single, unified platform for each funds and dispute management.
According to Chargebacks911 chief govt Monica Eaton, the dispute course of in travel is disproportionately complicated as a result of it operates throughout high-value bookings, variable fulfilment timelines, and a number of events.
Eaton mentioned: “Most providers still rely on manual uploads, siloed portals and general-purpose tools not designed for this use case. Our platform resolves that by automating issuer requirements, tracking dispute progress in real time, and applying tailored evidence strategies. Delivered through Sabre Direct Pay, this becomes an integrated resolution system — improving efficiency while protecting revenue.”
The publish Sabre Direct Pay brings its integrated chargeback management service to the travel industry appeared first on Travel Daily Media.
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